MyCadillac App and Online Owner Center

Cadillac makes sure that its owners have easy access to service and maintenance information through a combination of digital tools, service center assistance, and printed materials. These approaches are aimed to offer comprehensive guidance, making it simpler for Cadillac owners to keep their cars in good condition and ensure optimal operation.

The MyCadillac app is a versatile tool that allows Cadillac owners to manage their vehicle's maintenance directly through their mobile device. Through the app, users receive custom notifications for scheduled services such as oil changes and tire rotations, along with reminders for important safety notices. Additionally, the app allows users schedule service appointments with authorized service centers, find the nearest service locations, and check on service progress.

Complementing the app is the Cadillac Owner Center, an online portal where customers can sign up to view a collection of resources tailored to their car. The Owner Center offers digital downloads for owner’s manuals, maintenance guides, and vehicle warranty information, offering a simple method to keep up with their Cadillac’s needs.

Dealership Support

Cadillac service centers are trained to provide detailed service information during each appointment. Service advisors at these dealerships thoroughly explain any maintenance tasks carried out on the vehicle, addressing common questions about the importance and advantages of each procedure. The dealerships maintain a digital record of each maintenance visit, enabling drivers to view their vehicle’s service records conveniently.

Onboard Vehicle Diagnostics and Notifications

Cadillac vehicles are equipped with an intelligent onboard diagnostics system that provides real-time service alerts. These notifications are shown on the vehicle’s dashboard, notifying drivers when services such as brake inspections or oil changes are due. The in-vehicle system not only signals what service is required but also provides a brief explanation of its importance, assisting drivers understand the importance of timely maintenance.

Printed and Digital Manuals

Cadillac offers both printed and digital manuals that include information on recommended service intervals, upkeep tips, and problem-solving tips. The owner’s manual acts as a go-to resource for understanding basic maintenance needs, while other resources may be available for certain vehicles or equipment.

Educational Content Online

To better serve customers, Cadillac’s website features a library of articles, how-to videos, and car care advice. These materials address many subjects, from basic jobs like monitoring tire inflation to learning about major services. This educational content empowers Cadillac owners to be proactive to vehicle care while ensuring they remain informed about recommended servicing.

With these approaches, Cadillac ensures that its owners are ready to maintain top performance.